Changing, cancelling, or refunding your plan

Everything below happens in Settings > Plan.

Upgrading takes effect immediately and Stripe prorates the difference for the remainder of your billing period.

Downgrading or cancelling takes effect at the END of the period you already paid for. You keep the features you paid for until then, and you are not charged again. Nothing is deleted when a subscription ends: your account, history, and broker connection stay in place on the free plan, though auto-trading stops because the free plan does not include it.

Refunds. If you are unsatisfied with a paid subscription you may request a full refund of your FIRST subscription payment by contacting support within 14 days of that first charge. Founding Member one-time purchases carry a 7-day money-back guarantee. Beyond those, subscription fees are non-refundable, including for partial months, unused features, or downgrades. The full terms are in section 8.4 of the Terms of Service.

Switching between monthly and yearly is a plan change like any other. Yearly billing is cheaper per month and is charged once for the year.